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Looking back with gratitude.

As we celebrate our 15th anniversary, it’s only natural to reflect on how it all began: CEO Faruk Capan’s dream to connect patients living with chronic disease through an emerging technology called “the Internet.” Little did he know he would help pioneer the digital landscape for the entire pharma industry.

That first patient community portal for pharma was just a start. There have been so many other firsts along the way: hundreds of mobile apps, unique social solutions built for pharma, engaging conference immersion experiences, and awards too numerous to count.

We owe it all to you: our clients, our associates, our peers in the technology and pharma industries.

Because you challenge and inspire us to seek digital solutions that not only engage and inform, but have the potential to help people live better with their disease. For that, we are most grateful.

Looking forward with zeal.

It’s impossible to predict where the next 15 years will take us. But one thing is certain: we’re excited to continue to develop integrated, innovative solutions that connect our clients with healthcare consumers and practitioners.

“… you challenge
and inspire us to
… help people live
better with their
disease.”


Learn about
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Where does the
time go?

A quick look back at the wondrous
blur that's made up our last 15 years.

Where does the time go?

A quick look back at the wondrous blur that's made up our last 15 years.

1999
  • Intouch Solutions is founded by CEO Faruk Capan
  • Internet advertising breaks the $2 billion mark
2000
  • AT&T introduces text messaging to the U.S.
  • 58% of U.S. households do not have Internet access
2002
  • Intouch’s Copaxone.com is named Best brand Site by Med Ad News
2003
  • Intouch launches first pharma-sponsored patient community portal
  • Intouch is one of the first agencies to offer in-house search marketing capabilities to the pharma industry
  • MySpace launches
  • LinkedIn launches
2004
  • Facebook launches
2005
  • Intouch wins first Webby Award in Pharmaceuticals category
  • YouTube launches
  • Google Analytics arrives
2006
  • Twitter launches
2007
  • Apple introduces the iPhone®
2008
  • Intouch opens Chicago office and adds 100th employee
  • Intouch forms Social, Mobile, and Emerging Media Group
  • iTunes App StoreSM and Android Market open
  • 83% of U.S households with Internet access seek online health-related information
2009
  • Intouch EVP Wendy Blackburn testifies at historic FDA hearing on the Internet and social media
  • Intouch launches first large-scale consumer iPhone app for the pharmaceutical industry
  • iPhone reaches 6.4 million users
  • HITECH Act passes
2010
  • Intouch is named Agency of the Year by Med Ad News
  • Intouch launches share»send»save®
  • Apple introduces the iPad®
  • Intouch Solutions launches Allora® platform for digital sales aid
  • Intouch is named a Best Place to Work
2011
  • Intouch opens New York office
  • Intouch launches PharmaWall
  • 1 in 3 physicians report receiving an iPad detail from a pharma sales rep, according to an Intouch study
  • Intouch is named a Best place to Work second year in a row
  • Intouch establishes planning group
2012
  • Intouch is named Agency of the year by Med Ad News
  • Intouch is named a best place to work third year in a row
  • Number of smartphones worldwide reaches 1 billion
  • Chicago office moves locations to accommodate 97 associates
2013
  • Faruk Capan is named Industry Person of the Year by Med Ad News
  • 61% (3 out of 5) U.S. mobile subscribers use a smartphone
  • Google Glass arrives at Intouch Solutions
2014
  • Intouch is named All-Star Agency of the Year by MM&M
  • Intouch celebrates 15 years in business