Smart Moves to Move Forward
Here at Intouch, we pride ourselves on hiring and working with some of the brightest in the industry, people who come up with innovative solutions to some pretty interesting challenges. That creativity is based on a vast field of experience, and we’d like to share some of that experience with you.
We asked several Intouchers in each of our offices what tips might help others develop in their careers, and here’s what they had to say.
Associate Medical Director (Chicago)
"Get to know your coworkers — you will be spending a lot of time together and impact each other's work. This holds true for coworkers in other departments; you never know when you’ll need their help or have to network, so it’s always best to establish a friendly and positive working relationship."
Creative Director (Chicago)
"Legendary New York adman Bill Bernbach is reputed to have always carried a card that read, ‘They might be right.’ When he a client didn’t agree with his recommendation, he would reach into his pocket and pull out the card and read the message to himself. It reminded him that his clients sometimes had a point, which you can also apply when working with internal teammates.)"
Creative Director (Chicago)
"Don’t give clients what they want; rather, give them what they need.. To succeed with this tip, you must sell the work in ways that make the clients realize they actually need what you’re offering — ultimately persuading them to want it."
VP, Strategic Planning (Chicago)
"Learn new skills regularly — take a class, read a book, learn some new software."
"Learn when to be flexible and when to stand your ground."
"Learn when to listen and when to speak up."
UX Strategist (Kansas City)
"Never stop learning."
"Don’t be afraid to ask questions."
"Collaboration is so important. The best ideas come from working as a team."
Sr. Manager, Payroll and HRIS (Kansas City)
"Remember to give a heartfelt thanks to those who help you along the way, including coworkers, vendors, customers, etc. I like to send handwritten notes, and I keep a stash at my desk."
Manager, Social Media (Kansas City)
"Find your passion and work will become a hobby, not just a boring job. Everyone deserves happiness in their career."
Account Director (New York)
"Always bring a notebook and pen with you to all meetings, even if you also bring your laptop. Writing in a notebook makes you look more engaged and shows the host that you are not working on other projects."
"As an account person, staying positive amidst chaos will help keep the morale of the team up (even if there is a storm raging within you). Account people are like quarterbacks — the flow of the game is dictated by the attitude of the leader."
Group Account Director (New York)
"Get to know your brand and disease state. Sign up for Google alerts on key phrases as a quick way to start."
"When checking changes, find a buddy and have one read changes to another to verify. Everything should go through fact-checking and proofing before it goes to the client."
"Don’t complain — be an agent of change. If there is something that you want to make better, get involved."
Director, Strategic Planning (New York)
"Develop a solid foundation of skills that will help you throughout your career. Attention to detail, listening, public speaking and accuracy are all important skills that take time and dedication to master. But once mastered, they will help to accelerate your career."
We’d love to hear the tips that have helped you develop in your career! Feel free to leave a comment below, or tweet us at @WorkAtIntouch.