CHICAGO, IL (JUNE 07, 2016)

Intouch Solutions proudly announces the promotion of five employees in its Chicago office. A leading marketing agency serving the pharmaceutical industry, Intouch Solutions has seen rapid expansion over the past five years and actively promotes within the 650-person firm.

The five employees include:

Nora Fitzpatrick, IT support specialist II, joined the Intouch team in July 2014 as an IT support specialist I. From her first day at Intouch, Fitzpatrick took responsibility for supporting the IT initiatives of all associates in the Chicago office. She tirelessly works to better her skills and always looks for ways to support the Intouch team. As an IT support specialist II, Fitzpatrick helps with infrastructure initiatives across Intouch Solutions, including assisting with AV, phone system and server updates. Additionally, Fitzpatrick trains new IT associates how to handle day-to-day IT responsibilities in the Chicago office.

Brooke Fineman, senior account manager, is continuously recognized for going above and beyond on a key account, and for completing work efficiently and effectively. Since joining Intouch in June 2014 as an account manager, Fineman has provided consistent dedication to her projects while also managing internal and external teams. As senior account manager, Fineman is the day-to-day contact for Intouch’s internal team, clients and partner agencies for an upcoming product launch. She helps deliver client presentations, POVs and research findings for maximum success. Fineman also works with cross-functional teams to execute and deliver seamless branded and unbranded launch websites that meet clients’ strategic objectives and goals.

Jennifer Crawford, traffic supervisor, started at Intouch in 2012. Most recently a senior traffic manager for three years, Crawford is the ideal example of teamwork and leadership at its best. She has a thorough knowledge of what each resource’s role should be in the overall work process, and uses that to improve efficiency and remove obstacles. Crawford’s ability to persevere through difficult situations with a cool, compassionate demeanor is one of the many traits that benefits her as traffic supervisor. In this role, Crawford works with the creative team and account services to set priorities and monitor job progress by tracking schedules. She also communicates changes in job statuses, expedites requirements and resolves problems as they surface.

Leah Fergus, senior account manager, began working at Intouch in April 2014 as an account manager. Fergus has continued to cultivate one of Intouch’s key accounts, and always looks for ways to align Intouch’s values and clients’ strategies. Smart, loyal, and respected by clients and coworkers alike, Fergus excels as senior account manager. In this position, she works as an account lead, and serves as primary liaison for internal and external teams for daily work flow, project management and client requests. Fergus also leads all HCP initiatives, and develops and maintains client relationships by actively supporting their strategic goals.

Amy Corrao, senior traffic manager, joined Intouch in November 2013 and was most recently a traffic manager. Since joining Intouch, Corrao has demonstrated her dedication to ensuring deliverables stay on track each day. She lives and breathes Intouch’s clients-first philosophy, while always supporting her teammates. Corrao has been instrumental in ensuring projects in the New York office run smoothly and is always prepared to find answers to challenges. Her willingness to listen and consider each person’s needs in the larger context of client deliverables makes Corrao an invaluable addition to the traffic team. As senior traffic manager, Corrao acts as the creative liaison between account and creative teams, managing deadlines and resources.

About Intouch Solutions Inc.
Founded in 1999, Intouch Solutions Inc. is a privately held marketing agency with offices in Kansas City, Chicago, New York City and London. Intouch employs more than 650 people and has been named Agency of the Year five times by several industry publications. Specializing in solutions for the pharmaceutical and healthcare industries, Intouch is redefining what marketing means to these industries. Contact Intouch at or visit them on the Web at