Intouch Solutions is proud to announce the recent hires of Joe Doyle, senior vice president of strategic development, and Betsy Kramer, senior vice president of client services. A leading marketing agency serving the pharmaceutical industry, Intouch has seen rapid expansion over the past five years. The addition of Doyle and Kramer further expands the 650-person firm.

From analyzing opportunities with his new business counterparts to identifying story flows, Doyle drives strategic presentations from initial assessments through post-meeting contact strategy in his new role as senior vice president of strategic development.

Doyle has 23 years of experience, 12 of which are focused on healthcare. Prior to joining Intouch, Doyle was employed by Scout Marketing and HCB Health. Doyle will leverage his experience to orchestrate and drive storytelling through presentations, as well as to provide thought leadership content and help guide strategic experiences.

“Immediately upon joining Intouch Solutions I knew I was part of an organization that is digitally-driven and possesses the desire to do more. It’s a well-oiled machine that is consistently looking for ways to innovate internally, which is refreshing and smart,” says Doyle. “I couldn’t be happier to join Intouch Solutions and it’s a privilege to work on this team.”

As senior vice president of client services, Kramer provides strategic leadership for several brands. She is responsible for accelerating momentum for brands, as well as broadening the dialogue and opportunity with their target audiences.

Previously, Kramer served as senior vice president, director of account services at HCB Health. Throughout her career, Kramer has had the opportunity to launch multiple brands, and manage them throughout their lifecycles. Her brand planning and campaign development skills will benefit Intouch and its clients.

“I am thoroughly impressed with Intouch Solutions. As a brand-centric person, it is an incredible opportunity to work at a full-service agency with digital roots,” says Kramer. “I am excited to align my experience in developing brand strategies with Intouch’s creative, brand-building and digital expertise.”

“Intouch Solutions is incredibly proud of the growth in our Chicago office, and I know Joe and Betsy will contribute greatly to this positive momentum,” said Faruk Capan, CEO of Intouch Solutions. “Joe and Betsy are strategic, creative and highly sought after. We are proud to have them in our ranks, and we anticipate continued success on our strategic development and client services teams under their thoughtful leadership.”

About Intouch Solutions Inc.
Founded in 1999, Intouch Solutions Inc. is a privately held marketing agency with offices in Kansas City, Chicago, New York City and London. Intouch employs more than 650 people and has been named Agency of the Year five times. Specializing in solutions for the life science industries, Intouch is redefining what marketing means to these industries. Contact Intouch at or visit them on the Web at