Intouch Solutions proudly announces the promotion of nine employees in its Kansas City office. A leading marketing agency serving the pharmaceutical industry, Intouch Solutions has seen rapid expansion over the past five years and actively promotes within the 650-person firm.

The nine employees include:

Colin Duft, media planner, started his career at Intouch as an intern in 2015 and was later hired on full time as an associate media planner. Duft’s determination and skill continue to propel him forward professionally, and his dedication to ensuring flawless execution of media schedules is second to none. As a media planner, Duft maintains a strong rapport with online media publishers. He manages campaign authorizations, budgets and the online creative trafficking process. Duft also analyzes research data and assists in compiling monthly competitive analysis and campaign reporting.

Brie Edmonds, manager, marketing analytics, served as a senior marketing analyst at Intouch prior to her promotion. Since joining the organization in August 2014, Edmonds’ client experience and multi-channel analytics expertise have continued to benefit her team and clients. Her dedication and positivity make her a true asset to Intouch. As manager, marketing analytics, Edmonds will manage the day-to-day operations of the customer relationship management analytics team, overseeing timelines, estimations, resource management and monthly reporting.

Katie Frutiger, senior user experience strategist, joined the Intouch team in October 2014. Most recently, Frutiger served as a user experience strategist, consistently demonstrating passion for her projects. A hardworking, driven teammate, Frutiger excels in her current role as senior user experience strategist. In this position, she works alongside a multidisciplinary team to lead strategic and tactical initiatives. Together they develop industry-leading experiences that impact healthcare professionals, caregivers and patients.

Stephanie Hagmeier, account supervisor, has proven herself to be a go-to resource for internal teams and clients alike since joining Intouch in June 2015. Formerly a senior account manager, she is known for accomplishing tasks quickly and efficiently. As an account supervisor, Hagmeier, continues to work on a key account, leading her team and lending her talents to an extensive customer relationship management program.

Hailey Lapin, account manager, has a can-do attitude and determination appreciated by both her clients and her coworkers. Her ability to take initiative and drive results benefit her as she tackles day-to-day projects. Since joining Intouch in December of 2014 as an account administrator, Lapin continues to take on additional and more complex projects. In her new role as account manager, she operates in a lead account service role for a key client and provides ongoing project support.

Nicole Papageorgiou, senior social media analyst, joined Intouch in June 2014 as an associate social media analyst and was later promoted to social media analyst. Her ability to work collaboratively, as well as autonomously is appreciated by her team, and her positive attitude never goes unnoticed. Papageorgiou continues to grow professionally, which contributed to her promotion to senior social media analyst. In this role, Papageorgiou’s main priorities include content creation, community management and strategic input for a variety of social channels and brands. She also assists in launching new social initiatives for clients, and supports her team with both tactical and strategic insights to ensure clients’ needs are met.

Jessica Veit, media supervisor, is a team player and always willing to provide assistance with a positive and professional attitude. Veit spent three years working on Intouch’s analytics team when she joined the organization in June 2012. In 2015, she transitioned into her former role of senior media buyer. Veit immediately picked up media buying and quickly became a go-to paid search expert in the agency. Her commitment to her clients is a top priority for Veit and has earned the agency continued business. As media supervisor, Veit continues to oversee accounts from a management and strategic role, with Intouch’s media buyers taking on the account-level execution. She continues to build upon and foster relationships across account teams and with clients, while working on developing new business opportunities.

Erica Warren, account director, began working at Intouch in May 2015 as an account supervisor, bringing with her marketing, media and digital expertise. Since that time, Warren has played an instrumental role in expanding Intouch’s business for a key client and, most recently, helped establish a relationship with a new animal health client. Warren never backs down from a challenge, and commits to excellent client service, every time. She demonstrates her leadership skills when working with teams of all sizes on projects that are both simple and complex. As account director, Warren provides oversight to a key client, focusing on customer relationship management and social media efforts.

Nikki Wolfert, senior manager, social media, possesses a can-do, proactive attitude and is regarded as a trusted leader by her colleagues and clients alike. Wolfert joined Intouch in October 2014 and most recently served as a social media manager. She repeatedly demonstrates leadership, balance and strategic thinking. As senior manager, social media, Wolfert develops social strategies that align with clients’ digital marketing objectives, identifies new social media tactics and platforms, and turns innovative ideas into actionable tactics while maintaining FDA compliance. Wolfert also ensures on-time delivery of high-quality work and leads a team of three.

About Intouch Solutions Inc.
Founded in 1999, Intouch Solutions Inc. is a privately held marketing agency with offices in Kansas City, Chicago, New York City and London. Intouch employs more than 650 people and has been named Agency of the Year five times. Specializing in solutions for the pharmaceutical and healthcare industries, Intouch is redefining what marketing means to these industries. Contact Intouch at or visit them on the Web at