Blogs

10|06|20

Pharma Chatbots: Designing the Human Side of the Experience (Pt. Two)

In part two of this series on creating successful chatbot interactions, we talk about how to elevate your customers’ experience even further, with personalized dialog, entertainment at the right time, and the utmost attention to details.

10|01|20

Pharma Chatbots: Designing the Human Side of the Experience (Pt. One)

Robots are no longer the stuff of science fiction, and as more brands adopt conversational AI, some key considerations can enhance the chatbot user experience. In part one of this two-part series, we’ll talk about chatbots, human users, and live agents, and offer several tips for success.