about intouch soul blog
Intouch Soul is our destination for discussions on everything from marketing to major issues that impact the industry, all from our expert point of view. Why "Intouch Soul?" It's a play on the URL for our website, "IntouchSol." It's also a place where ideas and opinions come together from many Intouch associates, all who represent the soul of our agency. Finally, as our official blog, Intouch Soul gives us a place to reflect on matters closest to us — those at the heart and soul of our agency.
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Keeping Ahead of the Digital Curve in Pharma

posted by:
Wendy Blackburn at 9:00 AM
March 30, 2012
Today is “d-day” for some pharma companies deciding what to do with their Facebook pages, as Facebook forces all Pages to adopt its new Timeline layout. (Read our “7 Things Pharma Should Know About Facebook Timeline” for more info.) Facebook’s non-optional switch to Timeline is just another reminder ...

The Rapid Rise of iPad Use in Health Care

posted by:
Wendy W. Blackburn at 11:20 AM
April 12, 2011
I’ve said it before and I’ll say it again: I love stats. Particularly lately, I’ve been interested in the rising use of mobile devices in the health care industry. There’s no question – the uptake of mobile device use in this space – iPhone, iPads, etc. – has been ...

Finding the Right Mix to Improve the Pharma Sales Model

posted by:
Wendy W. Blackburn at 10:00 AM
April 6, 2011
Looking to improve your pharmaceutical sales efforts? Why not join Intouch Solutions in sunny San Diego April 13-14 for CBI’s Premier Bio/Pharmaceutical Forum on Specialty Sales Models? Intouch Solutions will be sponsoring and speaking at this sales-focused event. The conference theme is “strengthening sales efforts through increased collaboration, customized ...

Mobile Stat of the Day

posted by:
Wendy W. Blackburn at 7:44 AM
December 3, 2010
Our Manager of Mobile Strategy, Jason, (see his excellent Twitter feed at @Zero7KC) is great about sending our teams facts and figures on the latest in mobile marketing. I'm a sucker for statistics, so I wanted to share one he sent today: According to StatCounter, mobile web use only made ...

Customer Service is the New Marketing is the New Customer Service

posted by:
Wendy W. Blackburn at 3:49 PM
August 4, 2010
Pharma – as you know – is full of silos. Marketing, public relations, sales, and customer service all inherently have the same end goals, yet operate in extremely disparate internal functions. Some companies are better than others, but all seem to have their special struggles. Unfortunately, that can translate to ...