about intouch soul blog
Intouch Soul is our destination for discussions on everything from marketing to major issues that impact the industry, all from our expert point of view. Why "Intouch Soul?" It's a play on the URL for our website, "IntouchSol." It's also a place where ideas and opinions come together from many Intouch associates, all who represent the soul of our agency. Finally, as our official blog, Intouch Soul gives us a place to reflect on matters closest to us — those at the heart and soul of our agency.
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The Experience Economy and Other Thoughts from SXSW

posted by:
Amy Manning at 10:30 AM
March 12, 2013
It's been a busy week at SXSW, and I think the entire crew here has churned through more battery life, tracked more steps, geeked out, had more philosophical debates, and slept less than we had expected. Working with four different devices (smartphone, iPad, iPad mini, and laptop), I feel like ...

How You Can Make Your Medical Copy More Effective

posted by:
Greg Kirsch at 2:07 PM
February 26, 2013
In a previous post, I commented on the frequent number of medical marketing communications from companies that only talk about themselves, as opposed to their audience. The other day, while perusing pharma sites, I came across this website — aimed at healthcare professionals — that does the complete opposite....

Speak To The Head And The Heart In Pharma Marketing

posted by:
Greg Kirsch at 10:06 AM
February 6, 2013
According to a recent article in Medical Marketing and Media, a Harris Interactive study reports “emotional connections and functional attributes” drive physician trust in pharma brands. My first reaction was, “Well … duh.” But on further reflection, I should be pleased that the study affirmed what we’ve been telling ...

“I Invented Air”: What’s In It For Your Audience

posted by:
Greg Kirsch at 11:10 AM
January 24, 2013
Remember the Kristin Wiig character “Penelope” on Saturday Night Live who always tried to top the other character? No matter what claim or recognition the other character achieved, Penelope would claim something grander … to the point of ridiculousness. She claimed she “invented air” in one episode. What makes the ...

Reducing Confusion In Healthcare Communications

posted by:
Greg Kirsch at 8:45 AM
January 22, 2013
In the 1984 film, Moscow on the Hudson, Robin Williams plays a defector from Communist Russia. In one memorable scene, he ventures into a grocery store soon after defecting. Accustomed to very few choices in his native land, he suffers a panic attack coping with the seemingly endless choice ...
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