Insightful features,
expert analysis

When something impacts our industry, you want a trusted source to help sort through the details and implications. If it's related to pharma, digital marketing, or health care, you know we'll pass along the important details.

Our features (POVs, briefs, and articles) are written by Intouch Solutions team members who are experts at what they do. They always have an opinion, and they’re happy to share it.

We hope every feature not only informs and inspires, but also entertains.

RxWIKI Promotes Pinterest-Driven “Medical Encyclopedia” of Pharma Brands

March 27, 2013
BACKGROUND On March 6, RxWiki, Inc., launched a pharmaceutical-focused Pinterest account, sharing photos and videos related to prescription and over-the-counter (OTC) products. The pin boards are grouped by disease state and include product photos, labeling information and photos of patients for each disease state (see examples on next page). ...

Facebook Releases New Conversion Measurement and Ad Optimization System

March 20, 2013
FROM THE INTOUCH SOLUTIONS MEDIA DEPARTMENT OVERVIEW In late January, Facebook announced the global launch of a new ad optimization system and conversion measurement tool. The new system offers features attractive to direct-response marketers seeking improved ad tracking and results, including: Optimized Targeting — Advertisers are now able to deliver ...

Facebook’s News Feed Makeover: Four Implications for Pharma

March 12, 2013
Introduction On Thursday, March 7, Facebook announced a major redesign to its News Feed, one of its most used and visible features. This point-of-view document was developed by Intouch Solutions’ social media team to summarize the redesign and outline the implications for pharmaceutical companies. Overview In its announcement, Facebook likened ...

Facebook Announces Graph Search Preview

February 21, 2013
Facebook recently announced a new, third pillar of core functionality, called Graph Search, to help users make new connections. This new pillar complements the other two pillars in Facebook: NewsFeed and Timeline. Overview Graph Search is an enhanced contextual search functionality that will expand on the current Facebook search bar. ...

Myspace Relaunch Captures Attention (Should Pharma Care?)

October 15, 2012
On October 4, Facebook reached an unprecedented 1 billion active monthly users. But an early rival to Facebook — Myspace — garnered some attention recently when it previewed a milestone of its own: the launch of an all-new Myspace website. Justin Timberlake is the main spokesperson for the re-launch and is also a significant ...

7 Things Pharma Should Know About Facebook Timeline

March 9, 2012
On Feb. 29, Facebook announced its Timeline functionality for Facebook pages at its first-ever event exclusively for marketers, fMC. Facebook Timeline changes the default look and feel of the traditional page from a list of the most recent updates to a complete summary of the brand’s entire history. It ...

Google announces Google Plus brand pages

November 8, 2011
One of the most highly anticipated features of Google’s new social network, Google+, was the ability for brands to create pages much like they do on Facebook. Monday morning, Google answered by unveiling Google+ Pages. And although many knew demand for brand pages would be high, only 13 launch partners ...

The social CRM mashup

October 27, 2011
To download the entire POV, click the image below.   In 1993, Don Peppers and Martha Rogers wrote the book The One to One Future and helped launch a new marketing discipline called Customer Relationship Management (CRM). Peppers and Rogers envisioned the day when mass marketing gave way to mass ...

How Facebook's new comment policy impacts your pharma Facebook Page

May 19, 2011
As reported on the Intouch Soul blog in early April, Facebook has officially announced changes to their commenting policies on Facebook Pages. Facebook sales representatives sent emails with the official announcement to clients on May 17th explaining the changes. The email reads: I’m reaching out to inform you of a ...
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Social media for pharma now has guidelines in UK

May 5, 2011
A glamorous royal wedding isn’t the only thing that is putting the UK in the news lately; they are ahead of the game for industry regulators who are addressing social media guidelines that directly deal with prescription drugs. However, rather than formulating new rules for social media sites, the Prescription Medicines ...
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