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Providing Interactive Solutions to the Pharmaceutical Industry
Intouch Solutions - Webby Award Winner
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Challenges & Solutions Spacer Image
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> Database Integration
> Intranets & Extranets
> Online Solutions
> Email Campaigns
> Patient Compliance
> Clinical Trial Enrollment Solutions
> Lifecycle Solutions
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:: Database Integration ::

Challenge:
A mid-sized pharma had a super-sized database problem: managing thousands of customers housed in multiple databases with zero connectivity.

Solution:
Our technical team integrated several Web sites and multiple databases into one simple solution – one Web site, one database. As a result, our client was one happy customer.

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:: Intranets & Extranets ::

Challenge:
Let’s face it. Pharmaceutical companies need to communicate to a lot of audiences including patients, caregivers, families, advocates, investigators, healthcare providers, and other stakeholders. And often, those audiences need to talk to each other, too. How can a pharma manage all this communication while also managing the noise level?

Solution:
Intouch has helped numerous clients open up the lines of communication using intranets, extranets, message boards, chats, webcasting, and other unique solutions.  Solutions that get the client and their audiences interacting online - now that’s something to talk about.

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:: Online Solutions ::

Challenge:
A specialty pharma client needed a speedy solution for handling an impending onslaught of prescription device orders.

Solution:
Intouch Solutions came to the rescue with an online prescription system that tracked orders and filled prescriptions. The system saved the day – and the client’s market share.

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:: Email Campaigns ::

Challenge:
A major pharmaceutical client needed to send hundreds of thousands of emails to customers on a regular basis. But their technology wasn’t set up to handle the load.

Solution:
Intouch stepped in to do the heavy-lifting, managing the data and sending the emails on a weekly basis. As a result, customers were kept informed, and our client was kept happy.

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:: Patient Compliance ::

Challenge:
Product managers are challenged with making the most of what’s in the market. How can a company ensure their patients are taking their meds as prescribed?

Solution:
Intouch has provided a number of online compliance solutions that promote and track compliance behaviors. From prescription reminders to community support, contact Intouch to find the right solution for your compliance woes.

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:: Clinical Trial Enrollment Solutions ::

Challenge:
A client needed a way to quickly recruit investigators into one of its most critical clinical trials, plus track patient enrollment progress. Investigators’ data were sprinkled near and far and in a variety of formats, making tracking trial enrollment a virtual nightmare.

Solution:
Intouch provided a web-based solution featuring up-to-the-minute trial enrollment updates from all investigators, all in one database. Current, comprehensive data? That means sweet dreams for the clinical study manager.

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:: Life Cycle Solutions ::

Challenge:
Any parent will tell you raising a child is no easy task. And any product manager will say the same about their product. Who can help you manage your product from its conception to patent expiration, and all the life stages in-between?

Solution:
Intouch has experience providing interactive solutions for products at all stages of the life cycle. Contact us to see how we can help ensure your brand grows up happy and healthy, giving you reason to be a proud parent.

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