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:: Database Integration ::
Challenge:
A mid-sized pharma had a super-sized database problem: managing thousands of
customers housed in multiple databases with zero connectivity.
Solution:
Our technical team integrated several Web sites and multiple databases into
one simple solution – one Web site, one database. As a result, our
client was one happy customer.

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:: Intranets & Extranets ::
Challenge:
Let’s face it. Pharmaceutical companies need to communicate to a lot
of audiences including patients, caregivers, families, advocates, investigators,
healthcare providers, and other stakeholders. And often, those audiences need
to talk to each other, too. How can a pharma manage all this communication
while also managing the noise level?
Solution:
Intouch has helped numerous clients open up the lines of communication using
intranets, extranets, message boards, chats, webcasting, and other unique
solutions. Solutions that get the client and their audiences interacting
online - now that’s something to talk about.

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:: Online Solutions ::
Challenge:
A specialty pharma client needed a speedy solution for handling an impending
onslaught of prescription device orders.
Solution:
Intouch Solutions came to the rescue with an online prescription system that
tracked orders and filled prescriptions. The system saved the day – and the
client’s market share.

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:: Email Campaigns ::
Challenge:
A major pharmaceutical client needed to send hundreds of thousands of emails
to customers on a regular basis. But their technology wasn’t set up
to handle the load.
Solution:
Intouch stepped in to do the heavy-lifting, managing the data and sending the
emails on a weekly basis. As a result, customers were kept informed, and
our client was kept happy.

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:: Patient Compliance ::
Challenge:
Product managers are challenged with making the most of what’s in the
market. How can a company ensure their patients are taking their meds as prescribed?
Solution:
Intouch has provided a number of online compliance solutions that promote and
track compliance behaviors. From prescription reminders to community support,
contact Intouch to find the right solution for your compliance woes.

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:: Clinical Trial Enrollment Solutions ::
Challenge:
A client needed a way to quickly recruit investigators into one of its most
critical clinical trials, plus track patient enrollment progress. Investigators’ data
were sprinkled near and far and in a variety of formats, making tracking
trial enrollment a virtual nightmare.
Solution:
Intouch provided a web-based solution featuring up-to-the-minute trial enrollment
updates from all investigators, all in one database. Current, comprehensive
data? That means sweet dreams for the clinical study manager.

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:: Life Cycle Solutions ::
Challenge:
Any parent will tell you raising a child is no easy task. And any product manager
will say the same about their product. Who can help you manage your product
from its conception to patent expiration, and all the life stages in-between?
Solution:
Intouch has experience providing interactive solutions for products at all
stages of the life cycle. Contact
us to
see how we can help ensure your brand grows up happy and healthy, giving you
reason to be a proud parent.

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